Terms and Conditions
Introduction Welcome to DW Dietetics, a professional dietetic & sports nutrition clinic that offers personalized nutrition and dietary consultation services. By accessing or using our services, you agree to comply with the following terms and conditions. Please read these terms carefully before using our services.
1. Services Offered
- Our clinic provides professional dietary consultations, meal planning, nutritional assessments, and personalized health plans.
- The services provided by our registered dietitians are intended to support and not replace medical advice. Always consult your physician for medical concerns.
- Results may vary based on individual health conditions, dietary compliance, and lifestyle factors.
2. Client Obligations
- Clients must provide accurate and complete information about their health, medical history, and dietary habits to ensure safe and effective consultation.
- Clients are responsible for following the dietary plans, guidelines, and advice provided during consultations.
- It is the client's responsibility to inform the clinic of any changes in their health status, medications, or treatments that could affect their nutrition plan.
3. Payment Terms
- All fees for consultations and services will be clearly communicated before booking. Payment must be made in full at the time of booking or as agreed upon in a payment plan.
- We accept card payment.
- Missed appointments or cancellations made less than 24 hours in advance may incur a cancellation fee of 10%.
4. Cancellations and Rescheduling
- Clients may cancel or reschedule an appointment by giving at least 24 hours’ notice.
- The clinic reserves the right to cancel or reschedule appointments in case of emergencies or unforeseen circumstances.
5. Refund Policy
- Refunds for services are not provided unless otherwise stated. If you are dissatisfied with your service, please contact us to discuss your concerns.
6. Confidentiality and Privacy
- Your personal information, health details, and dietary records will be kept confidential in accordance with data protection laws, including the General Data Protection Regulation (GDPR) or any applicable privacy legislation.
- We will not share your information with third parties without your consent unless required by law.
7. Limitation of Liability
- DW Dietetics and its employees are not liable for any adverse health outcomes resulting from your failure to follow prescribed dietary plans or advice.
- Our clinic does not guarantee specific health results or outcomes, and the client agrees to accept any risks involved with implementing dietary changes.
8. Disclaimer
- The information provided during consultations is based on current nutritional research and best practices. However, scientific advancements or changes in guidelines may occur, and the clinic reserves the right to update its advice accordingly.
- Services are intended for educational and informational purposes only, and are not a substitute for medical treatment or diagnosis.
9. Amendments
- DW Dietetics reserves the right to change these Terms and Conditions at any time. Updates will be posted on our website, and clients will be notified via email or during their next consultation. Continued use of services constitutes acceptance of any changes.
10. Governing Law
- These Terms and Conditions are governed by and construed in accordance with the laws of the UK and any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in the UK
11. Contact Information For any questions or concerns regarding these Terms and Conditions, please contact us at DW Dietetics